Last updated: February 7, 2025

1. Introduction

Welcome to Plannr, a mobile application owned and operated by 9535-1052 Québec Inc. (“Plannr,” “we,” “us,” or “our”). By using Plannr, you agree to these Terms & Conditions. If you do not agree, please do not use the app.

2. Program Description

Plannr helps users plan and coordinate group events. As part of the authentication process, users must verify their phone number via a one-time passcode (OTP) sent via SMS. OTPs are only sent when users attempt to log in to their account or register a new account.
By signing up for Plannr, users explicitly consent to receiving SMS messages for authentication purposes.

3. Message Frequency

Users will receive SMS messages only when verifying their phone number via OTP. These messages are sent on behalf of Plannr by 9535-1052 Québec Inc.
There are no marketing or recurring messages.
Standard message and data rates may apply. Please check with your mobile provider for details.

4. Opt-Out Instructions

You can cancel the SMS service at any time by replying “STOP” to our number +1-917-982-2656.
After you send “STOP,” we will send you a confirmation SMS that you have been unsubscribed. Once unsubscribed, you will no longer receive SMS messages from us.
If you wish to opt back in, you can do so by attempting to log in again, at which point you will be required to confirm consent.

5. Help & Customer Support

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can contact us directly at [email protected].

6. Carrier Liability

Plannr is not responsible for any SMS delivery delays or message failures. Carriers are not liable for delayed or undelivered messages.

7. Messaging & Data Rates

Plannr does not charge for SMS messages, but standard message and data rates may apply depending on your wireless carrier. If you have questions about your text or data plan, please contact your mobile service provider.

8. Eligibility

  • Users must be at least 13 years old to use Plannr.
  • Plannr is available to users in Canada and the United States.
  • Users must have a valid phone number and agree to receive one-time passcodes for authentication purposes.

9. Acceptable Use

Users must not engage in any of the following activities:

  • Planning, promoting, or engaging in illegal activities.
  • Spamming, harassment, or any form of abuse toward other users.
  • Using automated bots or scripts to interact with Plannr.

Plannr reserves the right to remove content and terminate accounts without prior warning if these rules are violated.

10. User-Generated Content

  • Plannr owns all content submitted by users, including event details, messages, votes, and other interactions.
  • Plannr has the right to use, modify, and distribute user content for app functionality and improvements.
  • Plannr may remove content that violates these Terms at its sole discretion.

11. Account Termination

  • Plannr may suspend or terminate any account at any time without prior notice for violating these Terms or at its discretion.
  • Illegal activities may be reported to relevant authorities, and Plannr may cooperate with law enforcement as needed.

12. Disclaimers & Liability Limitations

  • Plannr is provided “as is” with no guarantees of uptime, accuracy, or availability.
  • Plannr is not liable for any damages resulting from user actions, third-party interactions, or app failures.
  • Plannr’s total liability is limited to the amount the user has paid for the app, if any.

13. Privacy & Data Collection

Your privacy is important to us. Our detailed Privacy Policy is available at Privacy Policy. By using Plannr, you agree to our Privacy Policy, which explains:

  • What personal information we collect and how we collect it
  • How we use and protect your data
  • Your rights and choices regarding your personal information
  • How to control app permissions and data access
  • Our data retention and deletion policies

Plannr does not sell or share phone numbers with third parties for marketing or promotional purposes.
However, we may share data with service providers (e.g., SMS delivery partners) solely for the purpose of providing the authentication service. For any privacy-related concerns, please contact us at [email protected].

14. Dispute Resolution

  • Any disputes between users and Plannr shall be resolved through binding arbitration in Canada.
  • These Terms & Conditions are governed by the laws of Canada.

15. Changes to These Terms

  • Plannr may update these Terms & Conditions at any time.
  • The latest version will always be available with the last updated date displayed.
  • Continued use of Plannr implies acceptance of any updated Terms.

16. Contact Information

For any questions, support requests, or legal inquiries, please contact us at [email protected].

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